Help
How to watch a broadcast
Open “Broadcasts” and pick an operating room. Rooms that are on air now show a red “LIVE” label. Next to the video there is a chat with all viewers.
If the video does not appear, check that the broadcast is running on the device and reload the page.
How to invite a guest
The point owner or an administrator opens the broadcast, clicks “Manage” and creates a guest link. The guest opens the whole link and does not need to sign in. The link can be closed at any time.
How to connect a Vidicap
On the website: broadcast → “Manage” → “Get a pairing code”. The code is valid for 30 minutes.
On the device: “Settings” → “Platform” → “Connect”, then enter the website address and the code. When a broadcast is running on the device, the point shows “LIVE”.
Guides for technicians: installation and connection step by step
Demo: everything Vidicap can do in two minutes
Marketing materials: booklets, roll-ups, flyers and souvenirs
Broadcasting from a computer
Without a Vidicap you can broadcast from any computer: “Manage” → “Broadcast from a computer”. The source is a webcam or screen sharing with a microphone; nothing needs to be installed.
Who sees what
The point owner decides who can see it: owners only, the department, the whole organization or all platform users. Accounts are issued by the organization's administrator.
Something doesn't work
Click “Report a bug” at the bottom of any page and describe what happened. You can attach a screenshot.
Support on Telegram
You can also write to the Telegram support bot: